Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense to the same ware house and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of azay.com.au
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***Z –
I don’t like the colo de la. Buckle is burnt gold
Y***a –
It’s not that good quality, but it does the function
J***a –
Thank you) I am delighted and delivery fast enough in the present time
R***r –
Good belt
P***p –
Put gifts) about the belt all chic)
R***v –
Just like the picture. Leathers, take it easy. My waist is 73, my butter is 104. Fits both on the waist and on the last hole on the hips.
O***a –
Great! Came in two weeks
L***a –
Reception in 1 months and 10 days good quality
A***a –
Nice belt. Delivery three weeks to Volgograd region.
A***d –
Belt arrival, it looks correct for the price I will not complain. Thank you
K***a –
Ordered the 2nd one in different color. Great as the 1st one
A***u –
The product looks just like in the picture,it worths thos money,i recomend the store and the product.
O***a –
Delivery to Moscow about 3 weeks. Looks very high quality, Buckles-metal. Each belt in a separate bag. Black-106 cm; Brown-103 cm. I can’t say anything about socks yet. I recommend the product, not communicated with the store
M***a –
The goods arrived in a couple of weeks! According to the description, everything is fine
O***a –
The straps are cool, beautiful, all as the picture. But the smell is creepy, hope to blow out
K***a –
Everything is fine, but you need to do 2 more holes to sit tight on my waist
M***a –
Fully complies with the description, with small smell, delivery fast. To buy I recommend
S***a –
Great Belt for that kind of money. The waist is 70 great. I ‘d like to be more quiet.
Customer –
Very good belt. The quality is super. Delivered even earlier.
E***a –
The belt liked it, beautiful. There was no smell. I am very happy, store Thank you
K***o –
Great strap!
R***a –
Delivery time to Yaroslavl: 26 days packing: in the purple film and the whole belt in the package match the size mesh: corresponds to parameters: 86/75/90, growth 162, weight 53 Price: 200 material quality: good leather, soft, not very thick, no smell fittings: good as the photo impression: good belt, At the waist 75 is fastened to the third hole, as it should, the end of the belt is poorly inserted recommend
Customer –
Very high quality, has an unpleasant smell, but I think over time this smell will disappear.
K***n –
Fire! Fits any size, quality at the level.
A***a –
Good workmanship and nice, imitation Nubuck
M***m –
The belt is good, only the plate resembles the symbol of zags, now this thought does not give rest)) and how will be wearing, we learn over time. In ISK came in 3 weeks, Super
V***a –
Belt a little mint came, no smell, to the touch pleasant
Customer –
To the quality of claims no, keeps well, until the SPB week
T***a –
The belt was very liked. On the one hand under suede, on the other hand under the skin. quite wide. I am satisfied with the quality. came very quickly, despite the quarantine. thank you to the store.
M***a –
Finally got it. It’s been two months. As I expected very beautiful. There’s a little smell. In general, I’m happy. Thank you store
A***a –
The belt liked: stylish, neat, color and size match the description of the store. Plastic buckle, edges are sealed. Delivery fast: before yekterinburg arrived in 3 weeks
E***a –
Good belt for its price, looks more expensive than its cost. But very few holes, I will have to drill extra. The belt smelled very much, about a week ago wiped it on the balcony (for this I reduce the star)
E*** –
Fast delivery, the belt is beautiful!
D***a –
Good belt, rings are not so bright and yellow. It’s a little dull.
A***a –
Belt at its price is normal
Customer –
It smells terrible, I do not know if it will stand out but the color is beautiful, the truth is there are not big losses
M***k –
The quality corresponds to the price, thought will be wider!
L***k –
Cute striped, shipping in under 3 weeks I am very glad. best Regards.
Y***a –
On the way 26 days to central Russia. The belt came to marriage, returned some of the money.
Y***a –
A good belt for your money, it could be a real hole more to do
E***t –
The belt is good for their money, the smell of Sharp does not have, the girth at the very first division, about 75-80 cm, the order made 15.04, from the post took 20.04. The order was not tracked, not communicated with the store
A***a –
Strap is enough reliable and has a large amount of holes so you can wear it both for out of and with low, and high-waisted
S***a –
I liked everything, the quality is excellent, the table matches
P***s –
Brilliant! Very good quality and size! Very fast wysyla! To Poland in just 2 weeks!
A***a –
For your money belt is very good
U***n –
Delivery to Ukraine 3 weeks, for this money strap is normal, wife liked, can take.
M***a –
A cool belt, went to Russia for about a month
U***k –
Thank you very much store, belt came for 25 days at ukrmail, good, quality for this money!!
M***m –
I thought it would be thicker, but it would come back. Function performs, looks good. Thank you
Customer –
The belt is super! The color is very beautiful and the material liked.
A***a –
Perfect, posiadam 3, compatible with description, solid, RECOMMEND
T***o –
The store is good, by mistake ordered the wrong belt, and the seller replaced it with another. Repair as in the description
A***n –
Delivery to Moscow 1,5 months, corresponds to the picture, like)
F***c –
The Talia 66 is wide. Treva robot dodatkovy dirki. But I’m zwickla. Remix normal. The smell is present. But I think I’ll be fine.
D***L –
Good quality and feel. One month to Kyiv via UkrPost. Thank you store!
R***k –
A good belt, but in the photo it is visible that I came with a small jamb) I will still wear it.
D*** –
As in the photo. Holes are only not enough.
N***m –
Corresponds to the description, thank you. There was a small smell, on the balcony ventilated
J***a –
Good belt) to Novosibirsk went 33 days
C***r –
I really like this belt, it is good in quality and looks very nice.♥️ I will have to shorten it a bit because it is a bit bigger for me but that doesn’t matter. I would definitely recommend :)) ♥️♥️♥️♥️
K***n –
The belt is good, the length is 105, to the last hole is 93. let’s see how much it will last.
Customer –
I ordered 2 belts. beige and black. Quality is satisfied. There was not a strong smell, quickly weathered. ordered 11.05 came 29.05. Sent fast.
Customer –
Like on picture.
P***s –
All The agrees 🙂 kontaktowałam not the store.
Customer –
Very good belt
M***o –
The strap is good, I liked it, and the quality is excellent) quickly sent, to Ukraine delivery 3 weeks.
V***m –
The goods did not come, the store himself offered to return the money, and returned in 3 days.
O***I –
Very comfortable strap. Leatherette. Suitable for 44-46 size is excellent
Customer –
Just as described, didn’t communicate with store, arrived quickly.
I***a –
Excellent belt, not leather, but for your money is very good. Thanks to store for fast shipment. Got to Mo in three weeks.
R***r –
Beautiful belt))
E***o –
The belt is good in both quality and purpose. At OT 70 cm, in jeans I buckle on the last and still remains a free place. But the plump does not fit, a belt of medium length, approximately 100-106 cm. It looks very stylish!
E***a –
I really wanted this belt, but did not receive (((This parcel was combined during delivery with 4 parcel other stores, went with a single track number. As a result, when she came-the belt was not there, and on the parcel there was an act of violation of the package (though without indicating the difference in weight-although it was observed at summation of parcel weights). Obviously, the belt was lost on the way, very sorry. I opened a dispute-the seller made a decision in my favor in a day. Dear seller, I know that it is not your fault, all the best to you and that the parcels are not lost! Thank you!
E*** –
Good one. At the waist 68 is fastened to the last hole and then wide.
Customer –
The belt is good for its cost. If you are thin or want to wear a belt at the waist, then you have to go fit the strap
Customer –
Excellent belt, pleased!!
N***a –
A good belt, as in the picture. Come quickly. I’m happy!
E***a –
Nice belt! For such a price is excellent. Came days 20 to Moscow. Nadeh
O***k –
The order was made on May 22, the belts came on June 15-17. Quality is satisfied, though I thought it would be wider. It is a pity that there are little holes, I will do it myself. There is a small unpleasant smell. Packed in a bag and a navel.
K***k –
Came quickly, quality at its price fire. Looks cool.
L***l –
It took quite a while but I guess by the Covid19, it’s very nice, exactly how in the photo
K***o –
Description very clear, beautiful belt)) although of course and probably not durable)) decoration also from this store bought)) came for a month
R***a –
Very pretty. One month hard delivery
F***s –
This product is beautiful, it is as in the photo and it is convenient. Perfect delivery time nothing to say
V***m –
In general, Super belt, came for 2 weeks in Nizhny Novgorod, I advise
D***k –
Delivery to perm is 6 weeks, the track was tracked, but not on all track routes. The belt is cool. Belt length 102 cm, width 3,5. Has 7 holes, designed for girth 74-90 cm, if desired, you can independently make more holes, there is a stock. The quality is good, the color is pleasant, the front side is soft velvety to the touch, the seams are even. There is a lock for the tail. I recommend definitely!
T***a –
All as in the picture. Delivery to Moscow took about 3 weeks
A***a –
Good quality belt!
N***n –
I think I’m worth my money. Happy. Thank you!
I***r –
I liked the belt, for its price-an excellent thing. The sharp smell of rubber was, but quickly enough weathered
Customer –
really good quality and it’s very cute worth the money
R***r –
Thank you the goods completely coincides, with the store did not communicate, the goods came in three weeks. Recommend to order!
M***a –
Strap as the description. Very nice. Delivery 2 weeks. Recommend salesman.
N***i –
My waist is about 68 cm and had to make another hole. And in general, the belt of good quality without any smells.